Chatbots are fun and you have full control over them. To create a bot, you don’t need to be a computer genius. Chatbot conversations do not need to be complicated. Simple rule-based bots are more effective in terms of engaging website visitors.
There are a lot of reasons why it makes perfect sense to create your own chatbot. First of all, it is a great experience. It will let you answer basic questions about your business, your customers, and your goals. Designing chatbot conversation flows will provide you with a new perspective on some of the most important problems associated with customer relationship management.
Moreover, customizing chatbot conversations will help you connect with your customers on a different level. When you create a chatbot for your business, you can inject some personality into how you communicate with possible clients.
Read on to know how to create a chatbot:
Do you Have to Create a Bot?
Creating a chatbot is possible even if you do not have any programming knowledge. You can build a functional bot for your business by using a popular chatbot building platform. These days, anyone can build a bot, for free, and without any coding skills. You can easily make a bot that collects emails from customers by adding a drag-and-drop icon within its chat flow. Even if you want to create a Facebook Messenger bot, you can do it for free. By customizing your bot and bot dialog flows, you can enjoy more advantages over other businesses.
Building a Chatbot in Minutes
You can create your own chatbot in just minutes. It will take just less than fifteen minutes to set up your first custom-made bot on your site. In fact, you will spend even less when you use WordPress. To create a bot, you just have to install a widget, create an account, and open the chatbot builder.
Creating a Bot Dialog Flow
While you do not have to possess any coding skills to build a bot, you must plan the flow of the bot conversations. It’s quite intuitive. What you just need is to connect messages and quick reply nodes into a logical flow. Some chatbots can be designed to get the attention of website visitors and engage them in a conversation before sending the sales pitch. To create an effective chatbot, you do not have to write long messages and plan complicated conversation routes. Even simple solutions work best. Automatic messages, decision cards, and quick replies can help you create even the most advanced projects.
The most important thing to focus on is the content of your message. In some cases, how you phrase a question or greeting can significantly affect your users your site visitors. Building chatbots involve trying out various messages. If you don’t have any idea how to start, consider creating great conversation bots by modifying ready-made templates. The perfect way to master building chatbot is to get your hands dirty and build them. Practice will help you learn how to make an effective chatbot.